Urgent systems maintenance
Scheduled Maintenance Report for Vero
The scheduled maintenance has been completed.
Posted Aug 21, 2023 - 09:10 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 21, 2023 - 08:10 AEST
We will be performing urgent system maintenance commencing Sunday 20 August at 22:10 UTC.

The aim of this maintenance is to optimise our systems performance and reliability, we anticipate the maintenance will take up to one hour to complete.

Vero will continue to operate and be accessible during the maintenance period, however there may be some minor disruptions.

We expect there will be some degraded performance, specifically:
• Delays to processing events and updating customer properties/segments
• Delays sending automated emails and newsletters
• Delays updating reports, logs and sending webhooks

Please note there will be *no data loss* and we will continue to collect data tracked via our API throughout the maintenance period.

We regret any inconvenience caused and, if the above prevents you from proceeding with a campaign, please email us at support@getvero.com.

We'll provide updates as necessary throughout the maintenance period and notify everyone when services have fully resumed.
Posted Aug 21, 2023 - 08:08 AEST
This scheduled maintenance affected: Vero Cloud: Automated email processing (Transactional emails, Behavioral emails, Workflows) and Vero Cloud: Segment calculation, Vero Cloud: Newsletter processing, Vero Connect: Newsletter processing.