All Systems Operational
API ? Operational
90 days ago
99.99 % uptime
Today
Newsletter processing ? Operational
90 days ago
99.94 % uptime
Today
Triggered email processing ? Operational
90 days ago
99.97 % uptime
Today
Transactional emails Operational
90 days ago
99.97 % uptime
Today
Behavioral emails Operational
90 days ago
99.97 % uptime
Today
Workflows Operational
90 days ago
99.97 % uptime
Today
Segment calculation speeds ? Operational
90 days ago
99.97 % uptime
Today
Reports data availability ? Operational
Reports data availability (Vero default and Mailgun integrations) ? Operational
Reports data availability (Sendgrid and other non-Mailgun integrations) ? Operational
Web UI-based features ? Operational
General UI access and speed ? Operational
Logs page activity ? Operational
CSV Imports and Exports ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Resolved - At 17:18 UTC 18 May 2020, one of the databases backing our API began experiencing issues. Between 17:18 and 17:21 a small number of API requests were dropped (approximately 800 total).

We responded to the issue and between 17:21 and 17:40 we were able to rectify the core problem. By 17:47 we were processing at normal capacity. It took approximately one hour to work through the backlog of API requests that had accumulated. Triggered messages were delayed during this period. No data was lost.

Aside from the ~800 dropped requests, no data or emails were lost. This issue was caused by a regression introduced with a recent infrastructure change. We are reviewing our tests and QA moving forward.

Thanks. If you have any questions, please write to us at support@getvero.com — we're happy to answer them.
May 19, 01:00 AEST
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.