All Systems Operational
API ? Operational
90 days ago
99.97 % uptime
Today
Newsletter processing ? Operational
90 days ago
100.0 % uptime
Today
Triggered email processing ? Operational
90 days ago
100.0 % uptime
Today
Transactional emails Operational
90 days ago
100.0 % uptime
Today
Behavioral emails Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Segment calculation speeds ? Operational
90 days ago
100.0 % uptime
Today
Reports data availability ? Operational
Reports data availability (Vero default and Mailgun integrations) ? Operational
Reports data availability (Sendgrid and other non-Mailgun integrations) ? Operational
Web UI-based features ? Operational
General UI access and speed ? Operational
Logs page activity ? Operational
CSV Imports and Exports ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019
Resolved - At 12:30 UTC yesterday, several of the nodes in the search cluster powering the Logs and Customer Profile pages in Vero went offline.

We were alerted to this issue and, by 13:20 UTC, had begun to restore the affected nodes.

Due to recovery time the UI was returned to normal at 16:30 UTC. During the intervening period the UI was unavailable. Once restored, there were delays in processing logs into the UI as the accumulated backlog caught up. No other processes were affected.

We have investigated and understood the root cause of this issue. Fortunately, we have been working toward replacing this component of our architecture over the last few months as part of planned infrastructure changes. We will be finalising this work within the new two weeks and are confident that this issue should not arise again.

If you have any questions please email us at support@getvero.com.
Nov 26, 23:30 AEDT
Nov 25, 2019

No incidents reported.