Partially Degraded Service
API ? Operational
90 days ago
99.95 % uptime
Today
Email Processing Degraded Performance
90 days ago
99.96 % uptime
Today
Transactional emails Operational
90 days ago
99.94 % uptime
Today
Behavioral emails Degraded Performance
90 days ago
99.94 % uptime
Today
Newsletter emails Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Email reports and statistics ? Operational
Activity logs ? Operational
Backend Processing Operational
Imports and Exports ? Operational
Segment calcluation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API Response Times
Fetching
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019
Resolved - Processing has been normal over the last seven hours. We will continue to monitor until we're completely our changes have had the effect we would like.

We will provide further updates on this incident in due course.
May 21, 17:41 AEST
Update - We are still working through a backlog of automated emails, but new automated emails and newsletters are processing as normal at this time.

We will continue to monitor over the coming hours to ensure there are no further issues.
May 21, 07:30 AEST
Update - We are continuing to monitor for any further issues.
May 21, 07:00 AEST
Update - We are continuing to monitor for any further issues.
May 21, 06:52 AEST
Update - We are continuing to monitor for any further issues.
May 21, 06:38 AEST
Monitoring - System processing has now returned to normal. We are currently working through the backlog that has built up over the last two hours. All emails are currently delayed and we expect this to be the case for at least the coming hour.

We will post further updates as this proceeds and more details once we've had a chance to review what has occurred today.

If you have questions, please email us at support@getvero.com
May 21, 05:33 AEST
Update - Data is and has been processing successfully for the last 40 minutes, but at a much lower throughput than usual. We are continuing to work on a fix for this issue.
May 21, 04:40 AEST
Update - This issue has been escalated and we are currently investigating an outage on our API. We will post further updates as soon as we have them.
May 21, 03:22 AEST
Update - We are continuing to investigate this issue.
May 21, 03:05 AEST
Investigating - We are currently investigating delays in processing Behavioural, Transactional and Workflow messages.
May 21, 02:55 AEST
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.