Delays in API and automated email processing

Incident Report for Vero

Resolved

This incident has been resolved.

Posted Sep 05, 2019 - 03:35 AEST

Monitoring

The team has isolated the cause of the issue and restored performance. We will continue to monitor for any changes.

Posted Sep 05, 2019 - 01:55 AEST

Investigating

We're currently seeing a degradation in performance which has affected API and automated email processing. The team is currently investigating and will restore typical performance as soon as possible.

Posted Sep 05, 2019 - 01:33 AEST

This incident affected: Vero Cloud: Ingestion API and Vero Cloud: Automated email processing (Transactional emails, Behavioral emails, Workflows).