We are currently seeing a degradation in performance which has predominantly affected automated email processing. Further impacted systems that have seen intermittent delays are calculating segments, processing newsletters as well as the campaign statistics, logs and webhooks that result from sending emails.
Our team has been working to mitigate these issues and we will provide further updates shortly - we will ofcourse write a full post-mortem once all is resolved. Please don't hesitate to contact email@example.com if you have any questions.
Posted May 17, 2022 - 09:03 AEST
This incident affected: Vero Cloud: Reports data availability (Reports data availability (Vero default and Mailgun integrations), Reports data availability (Sendgrid and other non-Mailgun integrations)), Vero Cloud: Newsletter processing, Vero Cloud: Segment calculation, Vero Connect: Newsletter processing, Vero Connect: Reports data availability, and Vero Cloud: Automated email processing (Transactional emails, Behavioral emails, Workflows).