Database upgrades and maintenance
Scheduled Maintenance Report for Vero
The scheduled maintenance has been completed.
Posted Apr 01, 2024 - 12:12 AEDT
We are continuing to verify the maintenance items.
Posted Apr 01, 2024 - 11:55 AEDT
Verification is currently underway for the maintenance items.
Posted Apr 01, 2024 - 11:41 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 01, 2024 - 11:00 AEDT
We will be performing system upgrades on some of our databases, commencing Monday 1 April at 00:00 UTC (Sun 5pm PDT / 8pm EDT, Mon 1am BST / 2am CEST / 11am AEDT)

The aim of this maintenance is to improve system performance and security.

There will be some disruptions across services including delays to API and email processing for approximately 30-45 minutes during the maintenance period. There will be no data loss during the downtime and all pending API requests will be processed once maintenance is complete.

If you have any questions or concerns, please email us at
Posted Mar 29, 2024 - 10:36 AEDT
This scheduled maintenance affected: Vero Cloud: Reports data availability (Reports data availability (Vero default and Mailgun integrations), Reports data availability (Sendgrid and other non-Mailgun integrations)), Vero Cloud: Automated email processing (Transactional emails, Behavioral emails, Workflows), Vero Cloud: UI (Logs page activity, CSV Imports and Exports), and Vero Cloud: Segment calculation, Vero Cloud: Newsletter processing, Vero Connect: Newsletter processing, Vero Connect: Reports data availability.