Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2020 - 17:01 AEDT
We will be performing important system maintenance commencing Sunday 22 November at 06:00 UTC (Sat 10pm PST, Sun 1am EST / 6am GMT / 7am CET / 5pm AEDT).
The aim of this maintenance is to optimise our systems performance and reliability, we anticipate the maintenance will take up to one hour to complete.
Vero will continue to operate and be accessible during the maintenance period, however there may be some minor disruptions.
We expect there will be some degraded performance, specifically: • Delays to processing events and updating customer properties/segments • Delays sending automated emails and newsletters • Delays updating reports, logs and sending webhooks
Please note there will be *no data loss* and we will continue to collect data tracked via our API throughout the maintenance period.
We regret any inconvenience caused and, if the above prevents you from proceeding with a campaign, please email us at firstname.lastname@example.org.
We'll provide updates as necessary throughout the maintenance period and notify everyone when services have fully resumed.
Posted Nov 19, 2020 - 11:30 AEDT
This scheduled maintenance affected: Vero Cloud: Reports data availability (Reports data availability (Vero default and Mailgun integrations), Reports data availability (Sendgrid and other non-Mailgun integrations)), Vero Cloud: Newsletter processing, Vero Cloud: Segment calculation, Vero Cloud: Automated email processing (Transactional emails, Behavioral emails, Workflows), and Vero Cloud: UI (Logs page activity, CSV Imports and Exports).