Mailgun API and Outbound Delivery Delays
Incident Report for Vero
This incident has been resolved.
Posted Sep 22, 2022 - 07:13 AEST
Mailgun has updated that a fix has been implemented, and email sending is returning to normal. We are monitoring results.
Posted Sep 22, 2022 - 05:41 AEST
At 18:25 UTC, we received notification from our Email Service Provider, Mailgun, that they are experiencing an issue impacting their API as well as Outbound Delivery. If you send via Mailgun, a custom Vero domain, or a Vero-controlled domain, you may experience delays with email delivery. We'll continue to monitor their status page for details and will update here. You can follow along at or follow here for updates.
Posted Sep 22, 2022 - 05:03 AEST
This incident affected: Vero Cloud: Automated email processing (Transactional emails, Behavioral emails, Workflows) and Vero Cloud: Newsletter processing, Vero Connect: Newsletter processing.