Delays in API and automated email processing

Incident Report for Vero

Resolved

All processing has returned to realtime.

Posted Apr 11, 2019 - 22:33 AEST

Update

All transactional email processing is now in real time. We anticipate other automated campaigns will be real time within 10 minutes.

Posted Apr 11, 2019 - 22:23 AEST

Monitoring

We believe we have identified the issue. Our processing is working to catch up on the queue backlog. We are monitoring now in order to provide an estimate for our queues to be real time again.

Posted Apr 11, 2019 - 22:17 AEST

Investigating

We are currently investigating delays in our API and automated email queues.

Posted Apr 11, 2019 - 21:58 AEST

This incident affected: Vero Cloud: Ingestion API.