All Systems Operational

Vero 1.0: Ingestion API ? Operational
90 days ago
99.99 % uptime
Today
Vero 1.0: UI ? Operational
General UI access and speed ? Operational
Logs page activity ? Operational
CSV Imports and Exports ? Operational
Vero 1.0: Segment calculation ? Operational
90 days ago
99.99 % uptime
Today
Vero 1.0: Newsletter processing ? Operational
90 days ago
99.97 % uptime
Today
Vero 1.0: Automated email processing ? Operational
90 days ago
99.99 % uptime
Today
Transactional emails Operational
90 days ago
99.99 % uptime
Today
Workflows Operational
90 days ago
99.99 % uptime
Today
Behavioral emails Operational
90 days ago
99.99 % uptime
Today
Vero 1.0: Reports data availability ? Operational
Reports data availability (Vero default and Mailgun integrations) ? Operational
Reports data availability (Sendgrid and other non-Mailgun integrations) ? Operational
Vero 2.0: UI ? Operational
90 days ago
100.0 % uptime
Today
Vero 2.0: Imports ? Operational
90 days ago
99.97 % uptime
Today
Vero 2.0: Newsletter processing ? Operational
90 days ago
99.97 % uptime
Today
Vero 2.0: Reports data availability ? Operational
90 days ago
100.0 % uptime
Today
Outgoing webhooks ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 4, 2025

No incidents reported today.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025
Postmortem - Read details
Jun 2, 16:02 AEST
Resolved - Newsletter sending has resumed normal operations. However, we will continue to monitor through the weekend. Please reach out to support@getvero.com if you experience additional delays or have any questions.
May 31, 10:39 AEST
Monitoring - We have identified the root cause of the issue and have applied a fix. We will continue monitoring throughout the day until sending returns to normal operations.
May 31, 07:21 AEST
Investigating - We are experiencing significant delays with Newsletter sending. The issue began overnight, and we are taking steps to mitigate but service will take some time to return to normal. Once we are positive we have addressed the root cause of the issue, we will provide an update and monitor the issue.
May 31, 06:06 AEST
May 30, 2025
Resolved - All stats should now be caught up. We have monitored overnight and observed no additional issues.
May 30, 05:00 AEST
Monitoring - This issue has been identified and patched. We are currently monitoring to ensure the issue has been fully addressed. In the meanwhile, delivery stats are being backfilled but will take some hours before they are fully accurate.
May 29, 08:29 AEST
Identified - We are receiving multiple reports that the "Delivery" metric in the Vero UI and integrations via webhooks are currently under-reporting.

We have identified the cause of this issue. At this time it appears it relates to reporting only: messages are still being successfully delivered.

We will provide an update as soon as we have deployed a fix and are monitoring the solution.

Please email support@getvero.com with any questions.

May 28, 19:40 AEST
May 29, 2025
May 28, 2025
May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.