Partially Degraded Service
API ? Operational
Email Processing Operational
Transactional emails Operational
Behavioral emails Operational
Newsletter emails Operational
Web Interface Operational
Email reports and statistics ? Degraded Performance
Activity logs ? Operational
Backend Processing Operational
Imports and Exports ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Times
Fetching
Past Incidents
Sep 26, 2016

No incidents reported today.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016
Hi all,

Late yesterday, at around 23:00 UTC, several newsletter sends were delayed.

Whilst this ultimately affected a very small number of active sends (ten), we wanted to post in the interest of transparency, and for reference.

Between 23:00 UTC and 02:00 UTC (15 September 2016) we saw several instances where newsletter workers failed to initiate. In response to these our on call team was able to queue newsletters manually, whilst they investigated the root cause.

We have since determined that the cause related to a loss in database connectivity. We have not seen any reoccurrences and are now making some adjustments that we believe will prevent any future related issues.

We will continue to monitor this for the next 24 hours.

If you have any questions, please send us an email via support@getvero.com.

Have a great day wherever you are 🌏!

The Vero Infrastructure Team
Sep 15, 13:08 UTC
Sep 14, 2016

No incidents reported.

Sep 13, 2016

No incidents reported.

Sep 12, 2016

No incidents reported.