All Systems Operational
API   ? Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Transactional emails   Operational
90 days ago
100.0 % uptime
Today
Behavioral emails   Operational
90 days ago
100.0 % uptime
Today
Newsletter emails   Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Email reports and statistics   ? Operational
Activity logs   ? Operational
Backend Processing Operational
Imports and Exports   ? Operational
Segment calcluation   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Times
Fetching
Past Incidents
Jan 17, 2018

No incidents reported today.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018
Completed - The scheduled maintenance has been completed.
Jan 14, 23:00 AEDT
Update - The maintenance work is still in progress, although it has taken slightly longer than anticipated it has been progressing successfully so far. The final stage of the process has commenced, we may possibly need to extend the maintenance period by an hour or two to complete the work.

If you have any questions or concerns, please email us at support@getvero.com.
Jan 14, 21:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 11:00 AEDT
Scheduled - We will be performing some important maintenance tasks on one of our databases (commencing from Saturday 7pm ET).

The aim of this maintenance is to improve our systems performance.

This maintenance work will not delay any email sends or impact system performance, however there may be some intermittent delays to some campaign statistics being updated, as well for event or user properties tracked during the maintenance period being made available for inclusion in segment calculations.

If you have any questions or concerns, please email us at support@getvero.com.
Jan 14, 03:14 AEDT
Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Resolved - All sent figures have been updating in real time for the last 24 hours and we can confirm this is now resolved!

If you have any questions please email support@getvero.com
Jan 11, 21:54 AEDT
Update - Newsletter sent figures are now up to date and updating in real time 🎉.
Jan 11, 00:15 AEDT
Update - We are seeing another slight delay in newsletter sent figure updating into the UI.

Please feel free to email support@getvero.com and we can provide an accurate "Sent" total for any current newsletters.
Jan 10, 23:38 AEDT
Monitoring - Our campaign stats and newsletter sent figures have been up to date for over 3 hours now but we'll continue to monitor the situation.

If you have any ongoing concerns about any "Sent" totals you're seeing in the the UI please contact support@getvero.com
Jan 10, 15:34 AEDT
Identified - We have identified that campaign statistics, including and most importantly the sent figure, are experiencing a delay in updating. This is specifically related to displaying the sent figure in the UI and has not affected the ability for your emails to send. We have isolated and resolve the root cause and are now working through the backlog of updates that should complete in the next couple of hours.

In the meantime please feel free to email support@getvero.com and we can provide an accurate "Sent" total for any current newsletters.
Jan 10, 10:53 AEDT
Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.

Jan 4, 2018

No incidents reported.

Jan 3, 2018

No incidents reported.